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Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.
Yes. All watches include a warranty. Pre-owned pieces may include a limited warranty from us. Feel free to contact us for clarification.
We offer both new and pre-owned luxury watches. Many pre-owned pieces are in excellent or near-mint condition. Each watch description includes condition details so you know exactly what you’re purchasing.
Yes. Every watch we sell is 100% authentic. We carefully inspect, verify, and authenticate each timepiece before it is offered for sale. Authenticity is the foundation of our business, and we stand behind every piece we sell.
Some watches come complete with original box and papers, while others may not. Each listing clearly states what is included. If you have specific requirements, please contact us before purchasing.
Yes. If you’re looking for a specific brand, model, reference number, or configuration, we can help source it through our network.
Yes. We accept trade-ins toward other watches in our inventory. The value depends on the brand, model, condition, and market demand.
Yes, we purchase luxury watches from private sellers and collectors. If you are interested in selling, please contact us with photos, reference number, condition details, and any included accessories.
Absolutely. We are located in New York City at:
15 West 47th Street
New York, NY
We recommend scheduling an appointment to ensure availability and personalized service.
DNA Watches
15 W 47th St STE 900, New York, NY 10036
Mon-Fri: 9am-7pm
Sat-Sun: Closed