Authenticity & Condition Disclosure

At DNA Watches, authenticity, transparency, and discretion are fundamental to our business. This policy explains how we represent authenticity, condition, and disclosures related to the luxury timepieces we offer.

By purchasing from DNA Watches, you acknowledge and agree to the terms outlined below.

Authenticity Guarantee

All watches offered for sale by DNA Watches are guaranteed to be authentic. Each timepiece is inspected and evaluated using industry-standard methods and professional expertise prior to being listed for sale.

DNA Watches does not sell counterfeit, replica, or imitation watches.

Unless explicitly stated otherwise in writing, all watches are genuine products manufactured by their respective brands.

Pre-Owned, New, and Unworn Watches

DNA Watches may offer:

• Pre-owned watches

• Unworn watches

• New watches

• Vintage or discontinued models

Unless a watch is explicitly stated as brand new, factory sealed, or unworn, it should be assumed to be pre-owned.

Pre-owned watches may exhibit signs of prior use consistent with their age, history, and wear.

Condition Disclosure

We strive to accurately describe the condition of each watch to the best of our ability. However, condition assessments are inherently subjective and based on professional judgment.

Minor imperfections may include, but are not limited to:

• Light scratches or marks

• Hairline wear on cases, bracelets, or clasps

• Normal wear consistent with age or prior use

High-resolution images are provided whenever possible to assist buyers in evaluating condition. Customers are responsible for reviewing all images and descriptions carefully prior to purchase.

No Manufacturer Affiliation or Warranty

DNA Watches is an independent dealer and is not affiliated with, authorized by, or sponsored by any watch manufacturer, unless explicitly stated otherwise.

Unless specifically noted in writing:

• Manufacturer warranties may not apply

• Factory service history may be unknown

• Original boxes, papers, or accessories may or may not be included

Any included accessories will be described in the product listing or communicated prior to purchase.

Third-Party Servicing and Parts

Some watches may have been serviced, polished, adjusted, or repaired by third-party professionals prior to acquisition by DNA Watches.

Unless explicitly stated, DNA Watches does not guarantee that:

• All parts are original to the watch as initially sold by the manufacturer

• The watch has never been serviced or modified

• The watch retains factory seals or original finishing

Any known modifications or replacements deemed material will be disclosed when available.

Accuracy and Mechanical Performance

Mechanical watches are complex precision instruments. Accuracy may vary depending on usage, position, and environmental factors.

DNA Watches does not guarantee specific timekeeping performance metrics unless explicitly stated in writing. Power reserve, accuracy, and water resistance are not guaranteed unless confirmed and documented prior to sale.

Buyer Responsibility

Before completing a purchase, buyers are encouraged to:

• Ask any questions regarding condition, authenticity, or accessories

• Request additional images or clarification if needed

• Confirm compatibility, sizing, or expectations

Failure to request clarification prior to purchase constitutes acceptance of the watch in its listed condition.

Final Sale Acknowledgment

By purchasing from DNA Watches, you acknowledge that:

• You understand the watch’s condition as disclosed

• You accept that minor wear may be present on pre-owned items

• You agree that authenticity is guaranteed, but condition is disclosed to the best of our ability

• You have reviewed and accepted this policy in full

Contact for Questions

If you have any questions regarding authenticity, condition, or disclosures prior to purchase, please contact us directly:

Email: sales@dnawatchesnyc.com

We encourage communication before purchase to ensure complete clarity and satisfaction.